Microsoft says virtually nobody was grabbing NYT articles through its chatbot

Explain Like I'm Normal

In ongoing litigation with The New York Times, Microsoft claims that after analyzing 8.2 million user prompts, virtually no one used Copilot to bypass paywalls or read full articles. The tech giant argues that 'hallucinated' verbatim quotes in testing don't reflect real-world user behavior, potentially weakening the publisher's copyright infringement claims.